Frequently Asked Questions
We are not a gluten-free environment, but we provide gluten-friendly alternatives including our sauces and gluten-free wraps for an additional $2. There is also no gluten in our meat marinate.
Gluten free sauce options include: Hot Chilli, Peri Peri Mayo, Garlic Aioli, Mayonnaise, Sweet Chilli, Sour Cream, Ranch, Thousand Island, BBQ, Hummus, Satay, Tomato, Southwest, Tahini.
Gluten free salad dressing options include: Balsamic, Italian
Yes, a 15% surcharge applies on all Public Holidays. This helps cover the extra costs of operating on these days, including staffing and other expenses, when running the business is typically more costly.
We provide only kJs for our regular products and generalised allergen information. We do not supply the nutritional breakdown of our products, although we hope at some stage to provide full nutritional panels for our customers. Please do not hesitate to reach out if there is a specific question that you have relating to our products, and we will do our best to answer you.
We are not a Halal certified restaurant. However, our meat is halal which means we have a halal certified butcher handling our meats.
Yes, all stores have a credit card surcharge.
Like with KFC, and their secret herbs and spices, the marinade which gives our meat the flavour you love, is a secret recipe that is not divulged to anyone so that it cannot be replicated. The only people who know the ingredients are the big boss, who developed the marinade and owns the recipe, and the manufacturer who makes it for us. However, we can tell you that the marinade is gluten free.
We currently do not host kids’ parties but we do provide catering services. Please contact your local store to enquire about our catering options.
Thank you for enquiring. Please provide us your contact details and we will send through a catering enquiry to your nominated store. Alternatively, you can contact your nominated store regarding our catering services.
We do not take bookings as we are a takeaway restaurant. But you are welcome to sit down and dine-in at select locations.
Your loyalty points last for a lifetime and do not expire!
Our gift cards are valid for 3 years from the day of activation. If you are unsure when your gift card was activated, contact info@lewrap.com and we will help you out with it!